Organizational memory: a qualitative research study on a multi-cultural organization
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Dosyalar
Tarih
2021
Yazarlar
Dergi Başlığı
Dergi ISSN
Cilt Başlığı
Yayıncı
Emerald Group Holdings Ltd.
Erişim Hakkı
info:eu-repo/semantics/closedAccess
Özet
Purpose: This paper articulates a multi-contextual and dynamic system for memory research in relation to multi-cultural organizations (MCOs) by a qualitative research method. Design/methodology/approach: Face-to-face semi-structured interviews were conducted with representatives of 30 national officers in North Atlantic Treaty Organization (NATO) to illuminate how the construction of organizational memory (OM) can then be compared and contrasted across different cultures. Findings: The findings show that OM still mostly resides in individuals with the social transfer. However, even if, cultural aspects define what should be stored, time and purpose, the static memory of individuals becomes dynamic OM that is represented and interpreted in an organization's practices, policies and learning. Originality/value: The primary contribution is to attempt to dissolve the seeming assumption of dialectical metaphoric perspectives of OM between different but related sub-communities of practice and outcomes. Consequently, socially constructed and individual memory models are necessary to integrate different metaphors according to the multi-context theory, which extends the understanding of the diversity between the cultural backgrounds of individuals and groups. © 2021, Emerald Publishing Limited.
Açıklama
Anahtar Kelimeler
Institutional memory, Multi-cultural organizations, Organizational memory, Design/methodology/approach, Face to face, Institutional memory, Multi-cultural organization, North atlantic treaty organizations, Organizational memory, Qualitative research, Qualitative research methods, Research studies, Semi structured interviews
Kaynak
Kybernetes
WoS Q Değeri
Q3
Scopus Q Değeri
Q2
