An Examination of the Factors Influencing Consumers' Attitudes Toward Social Media Marketing

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Tarih

2011

Dergi Başlığı

Dergi ISSN

Cilt Başlığı

Yayıncı

Routledge Journals, Taylor & Francis Ltd

Erişim Hakkı

info:eu-repo/semantics/closedAccess

Özet

Social media and social media applications that build consumer communities involving rich user-generated content are new marketplaces and/or tools for marketers. This study aims to specify the factors affecting consumers' attitudes toward marketing with social media. Given this context, a 7-factor, consumer-based attitude scale that contains 32 items was developed, and a questionnaire was completed by undergraduate students between the ages of 18 and 24. Frequencies, t-test, ANOVA, factor analysis, and regression analysis were used for data analysis. In the end, six factors were found to affect consumers' attitudes toward marketing with social media.

Açıklama

Anahtar Kelimeler

consumer attitudes, social media, social media marketing, social Web, Word-Of-Mouth, Gender-Differences, Online, Internet, Software, Element

Kaynak

Journal of Internet Commerce

WoS Q Değeri

N/A

Scopus Q Değeri

Q1

Cilt

10

Sayı

1

Künye