Generations x, y, z and their perception of e-government services: Case of Turkey

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dc.authorscopusid57223202603
dc.authorscopusid57223189051
dc.contributor.authorErsöz, S.
dc.contributor.authorDemir Askeroğlu, Emel
dc.date.accessioned2022-05-11T14:07:18Z
dc.date.available2022-05-11T14:07:18Z
dc.date.issued2020
dc.departmentMeslek Yüksekokulları, Çerkezköy Meslek Yüksekokulu, Pazarlama ve Reklamcılık Bölümü
dc.description.abstractTechnological developments have transformed the forms of communication that can have a major impact on the social structure. All these technological developments cause fundamental changes in the way of life of the individuals and there are serious changes in both the ways of interpreting life and personality structures. The primary aim of this study is to examine the perceptions of online government services amongst different generations. The research of this study was carried out on the perception of e-government services with a questionnaire applied to the X, Y, Z generations to measure the similarities and differences in their understanding of these services. As a result of the research, individual typologies formed by the digital use of governmental services, which are called pre-techno individuals, techno individuals and post-techno individuals and the characteristics of these generations in terms of e-government services usage are revealed. © 2020 by authors; licensee OJCMT.
dc.identifier.doi10.29333/ojcmt/6428
dc.identifier.issn1986-3497
dc.identifier.issue1en_US
dc.identifier.scopus2-s2.0-85105233948
dc.identifier.scopusqualityQ2
dc.identifier.urihttps://doi.org/10.29333/ojcmt/6428
dc.identifier.urihttps://hdl.handle.net/20.500.11776/5052
dc.identifier.volume10
dc.identifier.wosWOS:000544810500002
dc.identifier.wosqualityN/A
dc.indekslendigikaynakWeb of Science
dc.indekslendigikaynakScopus
dc.institutionauthorDemir Askeroğlu, Emel
dc.language.isoen
dc.publisherBastas Publishing
dc.relation.ispartofOnline Journal of Communication and Media Technologies
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanıen_US
dc.rightsinfo:eu-repo/semantics/openAccess
dc.subjectDigital governance
dc.subjectE-government services
dc.subjectGenerations
dc.titleGenerations x, y, z and their perception of e-government services: Case of Turkey
dc.typeArticle

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